49ͼ

Success Centres

Two students working together at a computer

Success Centres are located on all 49ͼ campuses. Staff provide comprehensive learning assistance to individuals and small groups of students. Success Centre Coordinators support students in developing the skills needed to complete their program and become lifelong learners. Help is available in English language, reading and writing, as well as math, science, and trades. Success Centre Coordinators are available to help you in person at all campuses and also online.

Contact a Success Centre Coordinator at your campus for in-person help, or any campus for online help.

Kelowna Success Centre
The Kelowna Success Centre is located in the library, across from circulation, in L204.
General email: tlckelowna@okanagan.bc.ca

Subjects: Math and Science
Kate Sidlar
Contact: KSidlar@okanagan.bc.ca
Summer Hours: Monday to Friday, 8:00 a.m. to 3:30 p.m. 
Location: L204C and online
Phone: 250-762-5445 ext. 4427

Subjects: Math and Science
Josh Gambier
Contact: JGambier@okanagan.bc.ca
Summer Hours: Monday to Friday, 8:00 a.m. to 3:30 p.m.
Location: L204B and online
Phone: 250-762-5445 ext. 4928

Subjects: Academic English & Writing
Karolynn Green
Contact: KGreen@okanagan.bc.ca
Hours: Monday, 8:00 a.m. to 3:30 p.m.
                Tuesday, 8:00 a.m. to 3:30 p.m.
                 Wednesday, 8:00 a.m. to 11:30 a.m. (online only)
Location: L204D and online

Subjects: Academic English & Writing
Laura Beatch
Contact: LBeatch@okanagan.bc.ca
Hours: Wednesday, 9:00 a.m. to 3:30 p.m.
                Thursday, 9:00 a.m. to 3:30 p.m.
                 Friday, 9:00 a.m. to 3:00 p.m.
Location: L204D and online

Subjects: Academic English, Writing and English Language Learning
Michelle Burfitt
Contact: MBurfitt@okanagan.bc.ca 
Hours: Monday, 8:00 a.m. to 3:30 p.m. (online)
                Tuesday, 8:00 a.m. to 3:30 p.m. (in person and online)
                Wednesday, 8:00 a.m. to 3:30 p.m. (in person and online)
                Thursday, 8:00 a.m. to 3:30 p.m. (in person and online)
                Friday, 8:00 a.m. to 3:30 p.m. (online)
Location: L204E and online
Phone: 250-762-5445 ext. 4230 

Vernon Success Centre
The Vernon Success Centre is located next to the Auditorium in the Main Entrance.

 

The Vernon Success Centre is closed for the summer.  We will be back in September. Please contact a Success Centre Coordinator in Kelowna for support in the summer.

Subjects: Academic English, Writing, and English Language Learning
 

Closed for the summer.

Subjects: Math and Science
Philip Schellenberg
 

Closed for the summer.

Penticton Student Success Centre
The Penticton Student Success Centre is located in the Sunoka Building, Room PE C13, next to the student union (49ͼSU) office.

Subjects: English and Writing
Brittany Rust
Contact: brust@okanagan.bc.ca
Hours: Monday to Friday, 8:00 a.m. to 4:00 p.m.
Location: PE C13 and online
Phone: 250-942-4305 ext. 6394

Subjects: Math and Science (Math, Physics, Statistics, Astronomy)
Barbara Lacy
Contact: blacy@okanagan.bc.ca
Hours: Monday to Friday, 8:00 a.m. to 4:00 p.m.
Location: PE C13 and online
Phone: 250-490-3957

Subjects: Business, Chemistry, and Biology

For help with these subjects, please see the student mentors schedule posted outside the Success Centre. Drop in or sign up on the sign-up sheets outside the Success Centre.

Subjects: Trades
Don Bryce
Contact: dbryce@okanagan.bc.ca
Hours: Monday 8:00 a.m. to 4:00 p.m.
           Friday 1:00 p.m. to 5:00 p.m.
Location: PE C13 and online

Salmon Arm Success Centre
The Salmon Arm Success Centre is located in Room SA 137A, and can also be accessed through the library.

Phone: 250-832-2126 ext. 8262

 

 

Subjects: Writing, English, Spanish, Math, Science, and study skills
Joaquim Camps
Contact: jcamps@okanagan.bc.ca

 

The Salmon Arm Success Centre is closed during the summer. We will be back in September.

Trades Success Centre
The Trades Success Centre is located in the Trades building, T127-A.


Subjects: Trades
Elke Pritchard
Contact: epritchard@okanagan.bc.ca or 250-762-5445 ext. 4677
Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m.
Location: online or T127-A

Subjects: Trades
Carolina Galaz
Contact: cgalaz@okanagan.bc.ca or 250-762-5445 ext. 4352
Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m.
Location: online or T127-A

A Trades Coordinator is now available in Penticton!

Subjects: Trades
Don Bryce
Contact: dbryce@okanagan.bc.ca
Hours: Monday 8:00 a.m. to 4:00 p.m.
           Friday 1:00 p.m. to 5:00 p.m.
Location: PE C13 and online

More information about trades

To explore the Trades Success Centre and get helpful links for your studies, click here.

More information about writing support

In addition to contacting Success Centre coordinators, you may also submit your assignments to WriteAway and get written feedback for free within 48 hours.

Qualified tutors from each of the participating institutions staff the service and provide formative feedback on students’ draft writing assignments.

Frequently Asked Questions

Is there a fee to use the services of the Success Centres?

No! Students registered in any 49ͼ course or program may access the services offered by the Success Centres at no cost.

Who are the 49ͼ Success Centre Coordinators?

The Success Centre Coordinators are experienced staff who specialize in a variety of subject areas and provide learning assistance to all students in a welcoming and safe learning environment.

Will a Success Centre Coordinator help me with a take-home exam?

Generally, no. Unless you have written authorization from your instructor that a Success Centre Coordinator can assist you with a take-home exam, the Coordinators will not be able to give you feedback.

Can the Success Centres help me with study skills or time management?

While the Success Centre Coordinators may be able to provide some general advice on these topics, students should book an appointment with an 49ͼ Counsellor for more in-depth assistance.  

What if I need help in a subject that’s not listed?

Check with your campus Success Centre to see if a Success Centre Coordinator located at another campus may be capable of assisting (virtual appointments are available). You can also email tlckelowna@okanagan.bc.ca to get more info about help in other areas such as business, computer science, human kinetics, and Spanish.

Will a Success Centre Coordinator discuss my meeting with my instructor?

No. All information, including who visited and for which courses, is considered confidential. It is up to you if you choose to tell your instructor that you used the Success Centre services.

Will a Success Centre Coordinator proofread or edit a paper for me?

No. To ensure a paper remains the exclusive work of the student’s (see 49ͼ’s Academic Integrity Policy), Success Centre Coordinators do not proofread or edit papers. Coordinators can assist students in developing and practicing their own proofreading and editing skills. 

What will an English and Writing Success Centre Coordinator help me with?

They can help you with understanding assignment guidelines and course expectations. They can work with you to improve areas of your writing such as structure, grammar and punctuation. They can recommend valuable resources or offer new ways of thinking to facilitate understanding and promote independence.

Can I make an appointment for a group project?

If you will receive a shared mark for a group project, the Success Centre Coordinator is happy to meet with all the members of your group at the same time. However, if you have been assigned a specific section of the group project to work on individually, you may meet with the Success Centre Coordinator on your own to discuss this section. The Success Centre Coordinator will not comment on the work of individuals not present during the appointment.

Can you help me with me with a resume or cover letter?

Yes, but only if the resume or cover letter are part of your course curriculum. For general job search resources, please visit 49ͼ’s Student, Grad, and Co-op Employment website.

How should I prepare for my visit.

We can make the best use of our time together if you send the assignment details and any draft writing ahead of the meeting time. Also, you should be prepared to identify specific areas of concern in your course or assignment. 

 

How should I prepare for my visit with a Math & Science Coordinator?

Before you visit a Math & Science Coordinator, it is important that you review, and bring with you, any course material such as notes or examples from class and any assigned textbook material. Be prepared to show the work that you have done so far, and try to explain where you are getting stuck or what you do not understand about the problem. 

What will a Math & Science Coordinator or Student Learning Assistant help me with?

They can help you review and apply concepts you have learned in class and offer immediate feedback as you work through a question. They can assist you in finding resources to help answer your questions when necessary, and help you build skills to become a better learner.

If I miss a class, can the Success Centre Coordinators or Student Learning Assistants help me catch up?

If you have missed a class, it is your responsibility to get the notes from a peer and/or meet with your instructor. Success Centre Coordinators and Student Learning Assistants cannot recreate a missed lecture for you. Once you review the notes on your own or with a classmate, a Coordinator will be happy to help you clarify any areas you have highlighted for review.

Can a Math & Science Coordinator or Student Learning Assistant check my assignment for mistakes?

While Math & Science Coordinators and Student Learning Assistants will not check over assignments for errors, solve problems, or provide answers to questions on course assignments, they will provide additional guidance and clarification. You can specify which questions you are struggling with and they can focus on those concepts. They will assist in understanding course concepts while working through examples and practice problems with you.  

How much time can I spend with the Math & Science Coordinators or Student Learning Assistants for drop-ins?

The drop-in assistance is designed to help you understand a concept and then allow you to work through it on your own. You are welcome to come back multiple times if you need to.  During peak periods, the time the Coordinators or Assistants are able to spend with an individual student may be limited to accommodate all students seeking assistance.

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